State Farm® Insurance Agent Kelly Gillis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vincent King
August 9, 2025
"Ebony helped me and she did great!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Rosemary White
August 1, 2025
"Excellent service- see Ebony"
"Thank you for your feedback! I will let Ebony know you recommend her!"
Stephania Beard
July 28, 2025
"The ladies at Kelly Gillis state farm in Pine Bluff are the Best! They are very knowledgeable, polite, treat you like family. A BIG shout out to Sarah!!! HER KINDNESS TO ME AND ALL THE HELP SHE GAVE ME SHE WENT ABOVE AND BEYOND! FOR ANY TYPE OF INSURANCE I WOULDNT GO ANYWHERE ELSE. THANK YOU LADIES AND MOST OF ALL THANK YOU SARAH! STEPHANIA BEARD"
"Thank you, Stephania, for your kind words! We appreciate you and look forward to helping you with all your future insurance needs. I will definitely let Sarah know what you said about her;)"
Gage Cash
June 26, 2025
"Great customer service! I highly recommend Sarah."
"Thanks Gage! We appreciate your time and feedback!"
Adonis (GM)
June 26, 2025
"I appreciate the ease of getting my life policy started Thank you Sarah and Kelly Gillis State Farm!"
"Thank you Adonis! We appreciate your feedback and I will let Sarah know!"
Omika Daniel
June 26, 2025
"I love State Farm insurance, they are very specific about what they do and they make sure you fully understand your policy.. they’ve always covered me, even when I had a wreck the day of my moms funeral, I mean they had me back in a vehicle so fast.. they paid out within 48 hours. The best to ever do it.. I love Mrs. Kelli gills…"
"Thank you so much for your kind words, Omika! We look forward to seeing you each time and hope we can be of assistance with all of your insurance needs in the future!"
Diana Ralson
June 10, 2025
"Sarah Culpepper is an absolute Angel. She took a very sensitive situation with my Grandson and made it enjoyable. I am in Texas, they are in Arkansas, she even met him at rental place to make sure he was taken care of. State Farm is great because of Sarah. She ever moves to Texas I want her on my team. Thank you Sarah, for being our Angel.."
"Thank you for your kind words! Sarah is a valued member of the Kelly Gillis State Farm team and we all love helping you and your grandson have the best experience possible. We will continue to be here for you! Thank you for sharing your thoughts with us!"
D Steen
June 5, 2025
"Deanna was excellent in getting my quote for my automobiles. She was knowledgeable and provided me with everything I needed. I would definitely recommend."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Elizabeth P
May 19, 2025
"Not happy with this agent's office. I was issued a policy and I paid a full years premium after disclosing the condition of the home I wanted to insure (through multiple pictures and disclosing what repairs needed to be made). 9 days after issuing the policy I received a "fix everything or else" phone call. I've been a homeowner for over 20 years and have never had an insurance company do that. Times must be tough for State Farm."
"I am very sorry to hear that you had a poor experience. You did disclose that you were planning to make repairs, but unfortunately, we were given a timeline for those repairs to be completed. We have worked diligently to get this issue resolved and to make it right. Thank you for your feedback!"
Rita Terry
May 15, 2025
"I really appreciated Ebony. She is the reason I changed all my insurance over to state farm. I was with farm bureau from 1983 until 2025. After talking with Ebony I realized the saving I could get for the same amount of money.A big thank you to Ebony. She has been wonderful as a agent. Thank you, Rita Terry ."
"Thank you for your feedback Ms. Terry! I will sure pass your kind words on to Ebony and we look forward to helping you with all of your future insurance needs."
Diana Plummer
May 14, 2025
"Good,but rates are high..."
"Thank you for sharing your thoughts, but our office has not had the chance to show you what we offer firsthand, we’d love the opportunity to show you why so many of our customers feel it’s worth it. Feel free to reach out or visit us — we’d be happy to answer any questions and help you with your insurance!"
Tami's Songs
April 15, 2025
"This is my local office. They have been there for me time and time again. The support staff is wonderful. I would highly recommend them."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
latasha handley
April 10, 2025
""I've been with State Farm for a while now, and I couldn't be happier with their service. They are always helpful and friendly, making every interaction a pleasant experience. I truly feel safe and valued with them as my insurance provider." Latasha Handley"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Terika Randle
March 13, 2025
"My agent Kelly Gillis was awesome she listened to me, took it into consideration and got me a great deal I am very pleased and highly recommend"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Dorothy Creggett
March 12, 2025
"Very good"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Joan Clowers
February 27, 2025
"Always helpful"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Kathleen Nelson
February 18, 2025
"Excellent Service and Ms. Ebony is incredibly nice and so helpful."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs, and I will be sure to let Ebony know of your kind words. "
sheila bishop
February 11, 2025
"Local Agent & Associates have been extremely helpful in getting documents to Claims Office. I appreciate all the assistance provided."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Mary Johnson Aud
November 20, 2024
"Such wonderful people to work with!! Very helpful!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Stephen Barnett
November 12, 2024
"Kellie Gillis State Farm a wonderful business to do business with they remind you every time to pay your bill when us old people will often forget . Thanks"
"Thank you, Stephen, for taking the time to leave your feedback with 5 stars. We are grateful that you choose us for your insurance needs and are always willing to go above and beyond for our customers!"
Greg Smith
September 20, 2024
"Best insurance agent. Staff is always very knowledgeable and helpful."
"Thank you, Greg, for your feedback! We always strive for excellence in customer service and providing all of our customers with the best insurance options for their needs. "
roy matthews
September 18, 2024
"Always friendly and professional service"
"Thank you Roy! We appreciate your business and kind words. It's always a pleasure to help with your insurance needs. "
Orin Odom
September 17, 2024
"I truly appreciate the knowledge and kindness of the State Farm workers!!!!!"
"Thank you, Orin, for your kind words! We appreciate you and your feedback. We look forward to helping with all your future insurance needs."
Kelly Mcgrew
September 13, 2024
"The best agent and best prices!"
"Thank you, Kelly, for taking the time to leave us a review! We are happy to hear your positive feedback."
Jason Foote
September 12, 2024
"Rate decreased drastically and always attentive to my needs including customer service coverage questions and rental assistance"
"Thank you for taking the time to give us this feedback! We strive for excellent customer service and love to hear that we succeeded! "